11-2016 - New Orleans Will – A Conversation with Pat Coulter, General Manager of the Fairfield Inn & Suites New Orleans Downtown

Pat Coulter is the epitome of opportunity in the tourism industry. After starting in hotel housekeeping, she worked her up to the front desk then managed entire properties. Last year, she moved to New Orleans to guide the new Fairfield Inn & Suites New Orleans Downtown/French Quarter as general manager.

Coulter took a moment recently to share her career path, her thoughts on tourism and the opportunities offered by the industry.
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10-2016 - Navigating A Near-Miss Hurricane Matthew Highlights Need For Hotels To Have A Plan

Lugo was asked what hotels often do wrong when threatened with a hurricane or other natural disaster. “I think sometimes we wait too long to make decisions. We’ve been in the path so many times and then at the last minute it veers away, it becomes a non-event and everybody is complaining. But I think being prepared early is really the key to it. Once everything starts happening it snowballs very quickly and the stress levels really rise very rapidly. I think that’s where the mistakes are being made,” he said. Read More…