Decades of Service & Dedication

Operational Expertise

New Castle Hotels & Resorts’ core competencies lie in revenue generation and profit contribution, leveraging proprietary business intelligence tools and top industry talent to outperform our competition. Our competitive edge in market share has been further solidified during in the wake of the pandemic, having successfully increased market share in 2020 across a diverse range of select-service and full-service properties in urban, super-suburban and resort locations.

Demonstrated track record of ramping newly opened properties to 100% market share within six to twelve months of opening, including its three most recently opened properties.
Rigorous and continuous analysis of actual labor and expense performance against established metrics and continued improvement through sharing of portfolio-wide best practices.
Profitable market share through distribution channels including social media, website management, email marketing, search engine optimization and marketing & social advertising.

Let's Grow

Established Track Record

40 Years

Four decades of revenue optimization, expense management, and best-in-class brand scores and guest satisfaction, is spearheaded by a strong company culture and continuous focus on innovation.

25 Properties

Included in our portfolio of properties are noted brands like Marriott, Hilton, IHG, BW Premier Collection, Hyatt and historically independent hotels.

3,558 Rooms

Creating a fresh, vibrant identity that elevates your brand means being involved on a granular level, from rooms to operational challenges.

Our Story

CanadianExperience

New Castle’s 25-year history acquiring, developing, and operating premier Canadian hotel properties began in 1995 with the purchase of the Nova Scotian Hotel as part of an overall expansion strategy. With a steady, streamlined, and pragmatic approach to growth, New Castle has continued to build its portfolio in Canada to include five hotels, comprising over 1,000 rooms.
Aligned with the portfolio development strategy has been a commitment to establish a dynamic and well-versed executive team representing a variety of professional disciplines including finance, sales & marketing, e-commerce, and human resources.
This team of experts has been able to efficiently take on the challenge of embracing properties requiring either significant renovations or top-line focus and turning them into viable and prosperous hotels & resorts.

Testimonials

"Memorable Customer Experiences"

Our partnership with New Castle Hotels dates back to 2006 and now includes four properties. We have always been aligned in our view that providing memorable customer experiences will create long-term brand loyalty. New Castle pays close attention to the details of customer service, employee engagement, and property management which result in sustained financial success. A great partnership.

- Gordon Laing, President & CEO, Southwest Properties Limited

“Great Partners”

I’ve had the pleasure of working with New Castle Hotels & Resorts for over 30 years. They’ve been great partners, in every sense of the word. Together, we’ve achieved tremendous results for our guests, team members, and investors.

- Dave Curtis, Co-Managing Partner, LNW Hospitality

a large outdoor fire pit in a courtyard with chairs and tables

Operational Expertise

Testimonials

Our Work