10-2016 - Navigating A Near-Miss Hurricane Matthew Highlights Need For Hotels To Have A Plan

Lugo was asked what hotels often do wrong when threatened with a hurricane or other natural disaster. “I think sometimes we wait too long to make decisions. We’ve been in the path so many times and then at the last minute it veers away, it becomes a non-event and everybody is complaining. But I think being prepared early is really the key to it. Once everything starts happening it snowballs very quickly and the stress levels really rise very rapidly. I think that’s where the mistakes are being made,” he said. Read More…