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News

Making headlines & Joining the discussion.

07-2018 - How digital lost-and-found tools empower hotel guests

New Castle VP of Information Systems, Al Zaccario, joins the discussion about how technology is improving the way hotels provide lost-and-found services, even reuniting a guest with the $10,000 watch he left behind. Read More…

07-2018 - A Bellman for the Weekend at Westin Jekyll Island

Hotel Management Editor-in-Chief David Eisen takes a walk in the shoes of Westin Jekyll Island’s crackerjack bell staff and learns that this young person’s job is a lot more involved than simply hauling luggage and retrieving cars. Read More…

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