News Archive - Page 2 of 11 - New Castle Hotels and Resorts

08-2018 - Staying power: Extended-stay is hot

In the August issue of Hotel Business, New Castle VP Sales and Revenue Management, Don Urbahn discusses extended-stay hotels. “When you consider the length of stay and ADR premium, it (extended-stay) delivers a good ROI, and the booking patterns can help with shoulder night occupancy lift and create some consistency throughout the week, not just peak nights,” he says. Read More…

07-2018 - How digital lost-and-found tools empower hotel guests

New Castle VP of Information Systems, Al Zaccario, joins the discussion about how technology is improving the way hotels provide lost-and-found services, even reuniting a guest with the $10,000 watch he left behind. Read More…

05-2018 - Changing of the guard at New Castle Hotels

SHELTON, Conn. — Gerry Chase, president and COO of New Castle Hotels and Resorts, will retire on June 30, paving the way for Julian and Jeremy Buffam, sons of founder David Buffam, to take the helm of its growing portfolio on both sides of the Canada/U.S border. New Castle, a leading third-party hotel management company, owner Read more...

03-2018 - Labor challenges prompt hotel managers to rethink hiring process

Gerry Chase discusses New Castle’s success implementing creative solutions to the current labor shortage; including hiring for character over experience, and paying referral bonuses. Read More…

02-2018 - Technology, Communication Key to Franchise Relationships

Gerry Chase and industry leaders discuss franchise matters in the February, 2018 issue of Hotel Business. CJ Arlotta reports.
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