Making headlines & Joining the discussion.
Hospitality professionals often champion the industry for its abundance of opportunities for career advancement; as long as employees show passion, enthusiasm and a hospitality mindset, it’s possible they can one day run a property of their own. Nora Gomez is one such worker. She recounted for Hotel Management her experience transforming from an unemployed immigrant into a hotel GM, all because she wanted more. Read More…
In the August issue of Hotel Business, New Castle VP Sales and Revenue Management, Don Urbahn discusses extended-stay hotels. “When you consider the length of stay and ADR premium, it (extended-stay) delivers a good ROI, and the booking patterns can help with shoulder night occupancy lift and create some consistency throughout the week, not just peak nights,” he says. Read More…
New Castle VP of Information Systems, Al Zaccario, joins the discussion about how technology is improving the way hotels provide lost-and-found services, even reuniting a guest with the $10,000 watch he left behind. Read More…
Gerry Chase discusses New Castle’s success implementing creative solutions to the current labor shortage; including hiring for character over experience, and paying referral bonuses. Read More…